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What You Agree To When You Use adda7

These terms govern your account, your deposits and withdrawals, and how we handle disputes — including transactions through bKash, Nagad, and Rocket. Access and eligibility depend on your local law and the regions we currently serve.

Applies to all account holdersCovers bKash, Nagad, Rocket transactionsEligibility subject to local lawUpdated terms take effect on noticeContact support for any clause questions
adda7 What You Agree To When You Use adda7
HOW WE OPERATE

How adda7 Handles Your Account and Data

We hold your account data only as long as your account is active or as required by applicable law. You can request a summary of the data we hold by contacting support from your registered email. Account security relies on OTP verification at login — if you receive an OTP you did not request, change your password immediately and notify us. We do not share your payment details with third parties outside the processing of your bKash, Nagad, or Rocket transactions.

Data Retention

Account and transaction records are kept for the period required under applicable law. You may request deletion of non-essential data once your account is closed.

Account Security

OTP verification protects every login. Report any unrecognised OTP to support immediately so we can flag the account before any access occurs.

Payment Privacy

Your bKash, Nagad, or Rocket wallet details are used only to process your transactions. They are not stored beyond what the payment flow requires.

Data Requests

Email us from your registered address to request a copy of your data or ask about a specific retention period. We respond within the timeframe local law requires.

TERMS CONTACT

Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, our support team handles queries in English and can walk you through the relevant section. Reach out before taking any action you are unsure about — most issues are resolved at first contact.

Live Chat Available directly from your account dashboard. Fastest path for urgent terms or payment queries.
Email Support Send a detailed query to our support address from your registered email. We respond to terms-related questions in writing.
Help Centre Our help centre covers common terms questions including account suspension, wallet verification, and withdrawal conditions.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from payment disputes to account closures.

Yes. Every transaction on your account — whether through bKash, Nagad, or Rocket — is governed by these terms. Payment-specific conditions are noted in the relevant clause.

We post a notice when terms change. Continuing to use your account after that notice means you accept the updated version. You can close your account if you do not agree.

Access and eligibility depend on your local law and the regions we currently serve. It is your responsibility to confirm that using this platform is permitted where you are located.

Contact support via live chat or email from your registered address. Provide the transaction reference and the clause you believe applies. We review disputes and respond in writing.

Each person may hold one account. Sharing login credentials or opening duplicate accounts breaches these terms and may result in account suspension pending review.

We retain records for the period required by applicable law. Once that period ends, non-essential data is deleted. Email support to ask about your specific retention timeline.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.