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How adda7 Handles Your Personal Information

Your account data stays with us — not shared, not sold. When you use adda7 with bKash, Nagad, or Rocket, we collect only what we need to run your account and process your transactions.

Account Data ProtectedLocal Payment PrivacyYour Rights, Your ControlBangladesh-Focused Policy
adda7 How adda7 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We keep your data handling straightforward and auditable. Every section below reflects how we actually operate your account data — not a generic policy template.

Encrypted Connections

All data between your device and adda7 travels over an encrypted connection. This covers login, wallet top-ups via bKash or Nagad, and withdrawal requests via Rocket.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember lobby preferences. No third-party advertising cookies are placed without your consent.

Data Retention

Account data is kept while your account is active. After closure, we retain records for the period required under applicable law, then delete or anonymise them.

Access and Correction

You can request a copy of your personal data or ask us to correct inaccurate details at any time. Submit your request via live chat or email and we will respond within a reasonable timeframe.

PRIVACY CONTACT

Reach Us About Your Data

Have a question about your data or want to request access, correction, or deletion? Our support team handles privacy requests directly. Response times depend on request complexity, but we aim to acknowledge every query promptly.

Team online

Live Chat

Start a chat from the adda7 lobby — available during active support hours for account and privacy queries.

Email Support

Send your privacy request to our support address. Include your registered account details so we can locate your data quickly.

Account Settings

Some data preferences — like cookie consent and communication opt-outs — can be managed directly inside your account settings panel.

Privacy Policy — Frequently Asked Questions

Real questions from account holders about how their data is handled on adda7.

We collect your name, contact details, and the information needed to verify your identity. Payment method details — such as your bKash or Nagad number — are recorded when you make a transaction.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers who help us operate the platform under strict data agreements.

Contact our support team via live chat or email with your registered account details. We will locate your data and provide a summary within a reasonable period, subject to identity verification.

Yes. You can request deletion of your personal data after closing your account. We will remove what we can, but some records must be kept for the period required by applicable law before deletion.

We use session cookies to keep you logged in and functional cookies to remember your lobby state. You can manage cookie preferences in your account settings or through your browser controls.

Yes. Transactions via bKash, Nagad, and Rocket are processed over encrypted connections. We store only the reference data needed to reconcile your account — not your full wallet credentials.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.